When you request a particular service from us or otherwise interact with Discovery, we will ask you to voluntarily provide us with Data that we need. Customer Satisfaction and Quality Assurance surveys.Marketing and Promotions planning and execution. ![]() Guest reservations and/or requests for information or services.Specific purposes include, but are not limited, to the following: We collect personal data to deliver superior quality of service. The types of personal data we process include: name, title, gender, contact details (including but not limited to email address, mailing address, mobile phone number, telephone number and fax number etc.) date and place of birth, nationality, passport number, identification number and visa information credit card information including name of cardholder, credit card number and expiry date loyalty program membership information, online user account details, profile or password details and any frequent flyer or travel partner program affiliation any information necessary to fulfill special requests on hotel arrangement information you provide regarding your marketing preferences or in the course of participating in surveys, contests or promotional offers information collected through the use of closed circuit television systems, card key and other security systems contact and other relevant details concerning the employees of corporate accounts and vendors and other individuals with whom we do business (e.g., travel agents or meeting and event planners) and in limited cases, information relating to the credit of customers. The term “personal data” in this Policy refers to personal information which we, in the process of providing you with a particular service, may ask you to voluntarily supply to us. Where a request is made, any correspondence or application may be kept and added to your Data. The above information is required to create an audit trail of how the request has been handled. In order to protect your Data, we will require that you prove your identity to us in relation to your request to access your Data, which may consist of a copy of a government-issued identification, your signature and correspondence address so we can check them against our records and satisfy ourselves as to your identity. We limit the collection, use and retention of the Data to the specific information we need for legitimate purposes to administer our business, to provide you with quality service and offer various products or services from Discovery. References to “Discovery”, “we”, “our” and “us” hereinafter, depending on the context, collectively refer to those separate and distinct properties or entities. ![]() This Policy gives effect to our commitment to protect your personal information and has been adopted by all of the hotel and resort properties owned, managed and/or operated by DHC or its affiliated or associated companies. This Personal Data Privacy Policy (the “Policy”) applies to personal data and information regarding guests and other individuals with whom we do business with and to the management of that data and information in any form, whether electronic or written. ![]() ![]() Discovery Hospitality Corporation (DHC) and the managed properties of DHC, committed to providing quality service to our guests, potential customers, business partners, employees and future employees, respect the privacy of all our internal and external customers and business partners, and treat all personal information as confidential.
0 Comments
Leave a Reply. |